Shipping policy

Shipping Policy

Effective Date: May 18th, 2025

Thank you for shopping with Global Riot. We strive to ensure that your shopping experience is as smooth and enjoyable as possible. Please review our shipping policy below.

Order Processing

  • Processing Time: All orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that during high volume periods, processing times may be slightly longer.

  • Order Confirmation: Once your order is confirmed and processed, you will receive a confirmation email with your order details.

Domestic Shipping (Within the United States)

  • Shipping Methods & Estimated Delivery Times:

    • Standard Shipping: Estimated delivery within 3–5 business days after order processing.

    • Expedited Shipping: Available at an additional cost with delivery typically within 1–3 business days.

  • Shipping Rates: Rates are calculated at checkout based on your order total, destination, and chosen shipping method. We may offer promotions such as free shipping for orders over a certain amount—be sure to check our current offers.

  • Carriers: We use reputable carriers such as USPS, FedEx, and UPS. The specific carrier used for your shipment may vary based on your location and the shipping option selected.

International Shipping

  • Availability: We offer international shipping to select countries. Please review our list of supported countries or contact us directly for more details.

  • Estimated Delivery Times: International shipments can take anywhere from 7–21 business days, depending on the destination and customs processing.

  • Customs, Duties, and Taxes: International orders are subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer. We recommend contacting your local customs office for more information on potential fees.

  • Tracking Information: While we provide tracking numbers for most international shipments, please note that tracking may be limited based on the carrier’s capabilities and customs processing.

Order Tracking

  • Once your order has shipped, you will receive an email containing your tracking number and a link to the carrier’s website. Please allow up to 24 hours for tracking information to update.

Delays & Issues

  • Shipping Delays: Although we strive to meet estimated delivery times, unexpected delays may occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience in these cases.

  • Lost or Damaged Items: If your order is lost or arrives damaged, please contact our customer support team within 7 days of delivery. Provide your order number and any relevant details or images. We will work with the carrier to resolve the issue or send a replacement as quickly as possible.

Changes to Our Shipping Policy

  • We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon posting.

Contact Us

If you have any questions, concerns, or require further assistance regarding our shipping policy, please do not hesitate to reach out to our customer support team:

  • Email: global.riot.apparel@gmail.com

  • Phone: 330-221-9962

By placing an order with Global Riot, you agree to the terms outlined in this shipping policy.